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Commuters with mobility issues can learn to take buses at Jurong East interchange

SINGAPORE - Commuters with mobility issues can practise boarding and alighting from buses at the interim Jurong East interchange as part of bus operator Tower Transit Singapore's efforts to boost their confidence when taking public transport. It is part of a free course, with trainers guiding such commuters through the layout of public buses and the interchange, which is located next to JCube along Jurong Gateway Road. The two-session course is open to the public, as well as social service agencies and hospitals looking to equip their clients and patients. Tower Transit launched the programme on Saturday (Jan 30), along with several other initiatives aimed at promoting inclusivity in the public transport sphere. For the first run of the course, Tower Transit has partnered SPD, a charity which helps people with disabilities, to coach its clients. Mr Kishon Chong, Tower Transit's customer experience and inclusivity officer who will facilitate the course, said it would help commuters with mobility issues to "regain some independence and confidence to travel on public buses". Mr Chong, a wheelchair user, added: "It will teach participants to board, ride and alight from a moving bus saf...

MRT power fault: I was stuck on train for almost three hours, says commuter

SINGAPORE - Finance executive Ryan Koh, 29, spent nearly three hours in a train after a power trip disrupted service along stretches of three MRT lines on Wednesday (Oct 14). He was heading home from Clementi to Yew Tee when the power fault occurred. The train he was on came to a halt inside the tunnel between Bukit Batok and Bukit Gombak stations. "Some lights went out immediately and the train came to a stop slowly. I was expecting a minor delay but now I am stuck for almost three hours," he said. When The Straits Times spoke to him at around 9pm, he said the majority of people in the train had left after SMRT staff started evacuating commuters at around 8pm. Senior citizens were asked to move to the back of the train to disembark, he said, estimating that about 70 people opted to stay on the train. He decided to stay on board as "the queue was long and slow". Most commuters remained calm and informed family members about the delays, he added. However, SMRT staff stopped detraining passengers at around 9pm due to heavy rain and lightning risk, he said. At around 9.40pm, the staff told the commuters to be seated and confirmed that the train would be moving to Bukit Batok. Mr Koh, ...