Fire extinguisher company in S’pore ordered to stop unfair trade practices
SINGAPORE - A company that sells fire extinguishers has been ordered to stop its unfair trade practices by the State Courts, after investigations by the Competition and Consumer Commission of Singapore (CCCS). Fire Safety & Prevention (SG) had made false and misleading claims while carrying out unsolicited door-to-door visits to sell fire extinguishers, said CCCS in a media release. This included quoting buyers an initial price of $17.90 for a fire extinguisher and then charging them $179 for the same product. The company had also led consumers to believe that it was affiliated with or approved by the Government, the Singapore Civil Defence Force (SCDF) or various community centres. To sell the extinguishers, it told consumers that there was a new law requiring each household to own a fire extinguisher by a certain date. It also told buyers that Passion or NTUC card holders, Pioneer Generation members or Singaporeans could get a discount on the fire extinguishers, when there was no such discount. Furthermore, it said its fire extinguishers were non-refundable even though under consumer laws, buyers have the right to cancel a purchase and get a refund. The company also told customer...
