Some MyRepublic broadband users face connectivity issues for more than 24 hours
SINGAPORE - Some customers of Internet service provider MyRepublic were hit by a broadband outage on Thursday (Dec 31) morning and there were reports of the problem continuing for more than 24 hours. Connectivity issues were reportedly experienced from 7.34am on New Year's Eve by users in various locations, including Yishun, Sengkang and Yio Chu Kang. "In response to queries from The Straits Times, a spokesman from MyRepublic said that less than 100 subscribers, which made up 0.1 per cent of its users, were affected by the disruption. “There are a small number of customers who were affected yesterday who are still having connectivity issues, and these are being handled on a case by case basis,” he said. “Our customer service team has reported that most of the inquiries in today are day-to-day technical issues which are unrelated to the outage in the previous day,” he added. The Infocomm Media Development Authority was also updated about the outage following the company’s policies and regulations." MyRepublic acknowledged the incident in a Facebook post at 10.55am on Thursday. The service provider said it was "aware of a broadband network disruption affecting the connectivity of a s...
