IT glitch prevents Sengkang Town Council from receiving cash for conservancy payments
SINGAPORE - The new Sengkang Town Council (SKTC) has been unable to receive cash payments for service and conservancy charges at its offices, due to a glitch in its IT system. The problem was discovered after the Workers' Party-run SKTC on Wednesday (Oct 28) took over the full management of estates in Sengkang GRC that were previously under two People's Action Party-run town councils. In a statement on Facebook on Wednesday night, SKTC said staff at the town council found at 8am on Wednesday morning that "configurations for the front end collection systems were not in place". As a result, the town council could not take cash payments for S&CC. The problem was not resolved as at 6pm on Wednesday. "During our engagements with the existing IT Vendor for the Town Council Management System (TCMS), we were assured of the functionality of the system. However, the staff of SKTC noted at 8am this morning that configurations for the front end collection systems were not in place," the statement said. It added that SKTC was "working closely with the IT vendor to restore operational functionality of the TCMS as soon as possible". The town council also apologised to residents over the inconveni...
